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Can I get a refund for any deposit that I have paid

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Unfortunately not... We are up-front and clear from before the point of booking that we will take a non-refundable deposit at the time of requesting your wedding. A non-refundable wedding deposit is required for many reasons, some of the reasons (but not an exhaustive list) as to why we take a non-refundable wedding deposit and will not be in a position to issue a refund are outlined below:

  • To cover the time and effort put in, from our UK Weddings Abroad Specialists, from the point of receiving your enquiry, in the lead up to requesting your wedding. We do not charge you a fee in advance of requesting your wedding and therefore act in good faith that you will be booking with us.
  • To cover the time to administer and request your wedding date (from our UK office, to our overseas office, telephone calls, wedding coordinator liaising with the Town Hall and/or venue and so on).
  • Blocking the date in our Wedding Calendar - when a wedding is confirmed, our In-Resort Wedding Coordinator books your date and will schedule other weddings accordingly to avoid double-booking.
  • Loss of business - we plan years in advance to ensure that our In-Resort Wedding Coordinators have sustainable businesses all year round. Therefore when a cancellation occurs they risk having turned down other potential business for the same date, which cannot be recouped.
  • We pay out deposits as a commitment to our overseas suppliers and In-Resort Wedding Coordinators every time we request a wedding date.