If, after you submit an Online Wedding Request Form via our website, or pay your deposit over the telephone to us (whichever happens first), you wish to change your wedding arrangements in any way, for example due to change of departure date, we will do our utmost to make these changes but it may not always be possible. Any request for changes to be made must be in writing, by email to info@perfectweddingsabroad.co.uk from the person who made the booking. You will be asked to pay an administration charge of £50 per couple, and any further cost we incur in making this alteration. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible. Note: Certain wedding arrangements (e.g. venue) or changes of name of the bride or groom, or changes in marital status, may not be changeable after a reservation has been made and any alteration request could incur a cancellation charge of up to 100% of that part of the arrangements and subsequent rebooking of arrangements.
During times of extraordinary circumstances, such as the volcanic ash shutdown, or weather-related flight problems we will do everything we can to rearrange your wedding date, where possible, to accommodate you and your wedding group's wishes - during these periods we have a 24-hour emergency telephone line which is available to couples in-resort and imminent departures. Couples due to travel imminently (within 48 hours) or those due to travel beyond that time should subscribe to our Facebook Page and Twitter Feed to be kept up to date with the latest information and guidance.